December 11, 2023
Heather Robertson shift-frosting supervisor at Cheryl's Cookies.

Heather Robertson is a First Shift Frost Supervisor at Cheryl Cookies. She started her profession in 2015 as a short lived assistant, and has spent years dividing her time between them Cheryl’s principal manufacturing facility is in Westerville, Ohio, and Her gluten-free kitchen is in Columbus, Ohio, and she or he now oversees about 40 folks in her present position. Heather can be the mom of an 18-year-old son, Austin.

We speak to Heather about her work trip, her mentor at Cheryl’s, and the relationships she made whereas working for the corporate.

What initially drew you to work for Cheryl’s?

I dwell in Westerville, so I used to be on the lookout for a job that was near dwelling and was an excellent match for me and my household. And I did not need to transfer from seasonal job to seasonal job. I used to be on the lookout for one thing extra everlasting.

I used to be on a mother’s Fb board, and she or he stated Cheryl was hiring, so I believed I would see what it was all about and perhaps work over the Christmas break. After which, after I began, I believed, That is one thing I can really do in the long term. This can do.

Day-after-day is one thing totally different — totally different cookies, totally different points — and that retains issues thrilling.

Heather Robertson, Frosting Supervisor, Cheryl’s Cookies

Had been there any early indicators that this might flip right into a long-term job?

I began working right here in September 2015 and solely two months later the administration picked me as much as begin coming all the way down to gluten free facility in Columbus [Ohio] And be a part of this workforce.

Why do you suppose they suppose you are able to tackle extra duty quickly?

My flexibility. I managed to work in a number of departments. I began on frost And I took to packing, and I picked that up actually shortly, they usually felt like this was one thing I might decide up shortly as nicely.

What sort of work did you do in Columbus?

every kind of issues. I used to be a baker. I bumped into the packing line. I helped supervise when our principal wasn’t round. Principally, I used to be a moderator earlier than I used to be a moderator.

Heather Robertson (left) with Meals Manufacturing Supervisor Brian Walford and Second Shift Supervisor Narayani Katil.

Did you could have somebody who was a mentor to you in your job?

Tracie Loudermilk, our bottling supervisor. I began frostbitten, pulled me out of the frost virtually instantly and took me packing, in a spot the place I might discover ways to function a filling line. Then she promoted me to mobilization chief, and after two years of doing that she taught me the way to do what I did. She was actually affected person, actually useful – she’s been right here a very long time and is aware of the enterprise very well. I discovered the way to be an excellent chief.

She’s additionally a mother, so she understands working as a mother. We now have grow to be buddies in addition to co-workers through the years.

What do you get pleasure from most about working at Cheryl’s?

Day-after-day is totally different. I do not sit in entrance of a pc and crunch the identical numbers all day. Day-after-day one thing totally different – totally different biscuittotally different points – that makes issues thrilling.

I really like being awake, speaking to totally different folks, and I’ve discovered a lot in regards to the folks I work with, and the women and men I supervise. I really like the individuals who work with me.

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#Heather #Robertson #Frost #lead #Cheryl

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